Over 25 years of experience in manufacturing, designing and developing travel goods parts, over 85% of luggage parts worldwide is manufactured by the mother company. The brand “Departure” was created under the belief that every traveller should own a suitcase of the highest quality at an affordable price. Departure will continue to design, create and offer high quality services in the future.
From research, design to development, every product has to go through over 100 steps of quality control during manufacture processes to ensure the stability, consistency and durability. The performance of every product will be tested through six major tests: zipper performance tests, jerking tests on carrying handles, product drop tests, sway tests, treadmill tests, and tumble tests.
Every luggage is covered by a 5-year warranty of free repair services, ensuring the best quality and premium services for our customers.